Introduction

These Terms and Conditions govern the relationship between you (referring to users of the website and/or purchasers/users of services for business purposes) and Ravineo s.r.o., located at Záhřebská 244/25, Praha 2, 120 00, Czech Republic, registered under IČ: 21207011, DIČ: CZ21207011 (hereinafter referred to as "we," "us," "our," or "Ravineo"). The term "you" refers to the user of the website and/or purchaser/user of services for business purposes.

The term "Services" refers to the proprietary software-as-a-service products provided by Ravineo, specifically designed for business productivity enhancement, time resource optimization, and communication efficiency improvement through integration with popular communication tools. These services, excluding any third-party services, are available through the website ravineo.com and other platforms where applicable, subject to platform dependencies.

Visits and/or use of the website, as well as purchases of Services through the website for business purposes, are regulated by these Terms and Conditions. By accessing, purchasing, or using the Services, you agree to be bound by these Terms and Conditions and any applicable Service Specific Terms.

By accepting these Terms and Conditions, you declare that you are of legal age in your jurisdiction or have obtained consent to allow minors under your care to access the Services or use the website, subject to these Terms and Conditions.

We reserve the right to modify these Terms and Conditions at any time. Changes will become effective once posted on the website. It is your responsibility to review these Terms and Conditions periodically to ensure compliance with the current version.

Please review these Terms and Conditions carefully before accessing or continuing to use our website. If you do not agree with these Terms and Conditions (including any referenced additional terms and policies), you should not access the website or use any Services. Continued use of our website and/or Services signifies your acceptance of these Terms and Conditions.

For inquiries regarding these Terms and Conditions, the Services, or the website, please contact us at info@ravineo.com.

Personal Information

By using the Ravineo Service or accessing the website, you acknowledge having read and understood our Privacy Policy available at ravineo.com/privacy-policy.

By installing, purchasing, or using our Services and uploading personal data, you enter into a Data Processing Agreement with us, under the terms available at ravineo.com/services-terms/dpa, establishing us as the data processor in accordance with the GDPR and relevant data protection legislation.

For additional consent for marketing, training, or other events, please provide your consent via ravineo.com/login.

Online Terms

You confirm that the Services are being purchased and used for their intended purpose and strictly for business use. If representing an entity, you warrant that you have the authority to bind the entity to these terms.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You may not use our Services for illegal or unauthorized purposes, nor may you, in the use of the Service, violate any laws in your jurisdiction.

Further details on prohibited uses, personal information handling, error management, copyright and other rights, product and service offerings, billing and account information accuracy, optional tools, third-party links, user comments, feedback, prohibited uses, disclaimers, limitation of liability, indemnification, severability, termination, governing law, entire agreement, terms of service updates, and complaint handling are covered under the respective sections of these Terms and Conditions.

Should you have any questions or need to address complaints, please reach out to us at info@ravineo.com. Our team is dedicated to assisting you.